Law Express - terms and conditions

TERMS & CONDITIONS

Law Express Limited is a company registered in England & Wales number 4008649. Our registered office address is: 10 The Sanctuary, Macrae Road, Ham Green, Bristol BS20 0DD.

Law Express Limited is regulated by the Ministry of Justice in respect of regulated claims management activities; its registration is recorded on the website http://www.claimsregulation.gov.uk Our authorisation number is CRM5919.

Terms & Conditions Agreement

Your use of this Website and/or your acceptance without modification of any terms, conditions and disclaimers contained herein constitutes your agreement to all such terms, conditions and disclaimers.

This website is not associated with and does not form part of any other website of the same or similar name and representations made on any such website are not the responsibility or liability of Law Express Limited.

If you do not agree with these terms and conditions, or if you are under 18 years of age, then you are not authorised to use this Website.

Please be advised that you enter this Agreement as it exists at the time of access to our site or purchase of one of our services. We may amend this Agreement at any time by posting amendments on the website. You should therefore check this Agreement on each visit to the site.

Unless stated otherwise, amendments will be effective at time of posting, but will not affect your rights or obligations in respect of any services you have purchased previously.

Please read the terms of this Agreement carefully:

1. Refund Policy

If you have requested a fixed price telephone legal advice call, but we determine, in our sole discretion, that due to the unusual or complex points of law revealed, such a service is not relevant or appropriate, we will advise you accordingly and refund any charges.

Under the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel the contract but this must be done PRIOR T0 the provision of Legal Advice.

If you have purchased a CD-ROM product and find that the product is faulty and not fit for its purpose, please return the product to LAW Express where we will evaluate it and advise you accordingly.

Your statutory rights are unaffected by the above.

2. Disclaimers and Limited Warranty for Services

The provision of any services through this website will be subject to the conditions described herein and do not affect your statutory rights.

(a) Services

If you wish to purchase and use a Service on this site, provided you meet the conditions described below, such services will, based upon information you provide, be delivered by advisors with relevant legal experience in the field selected.

If you have requested a fixed price telephone legal advice call, but we determine, in our sole discretion, that due to the unusual or complex points of law revealed, such a service is not relevant or inappropriate, we will advise you accordingly and refund any charges in accordance with Clause 6 below.

(b) Your information

We accept no responsibility for any information that you provide, including any inaccuracies or any failure by you to provide necessary and relevant information required in connection with your request for a Service and all advice, guidance and information rendered can only be based upon information disclosed by you.

(c) After Sales Service

If you have any queries relating to services purchased, you may contact us on 08700 434 284

(d) Exclusion of Liability

Neither we, nor any suppliers or affiliates (if any) will be liable to you in contract, tort (including negligence) or otherwise for any indirect, consequential, special or incidental damage or loss arising from your use of or inability to use this website (including any of its contents) obtained by you through this website, including (without limitation) loss of business or profits or anticipated savings, loss or corruption of data, loss caused by a virus, loss of or damage to property, claims of third parties, fines or penalties levied by any taxing or other authority or any other loss or damage.

(e) Limited Warranty

Subject to the foregoing, we represent and warrant that we will use reasonable efforts to employ only qualified personnel in the delivery of a Service or to sub-contract a Service (where appropriate) to relevant and qualified Suppliers, but otherwise expressly disclaim responsibility for any advice or service delivered by a Supplier, or for failure by the Supplier to deliver the advice or service and for levels of expertise of the Supplier.

3. Intellectual Property and Ownership

'LAW Express' and related words and logos are the Trade Marks of LAW Express Limited. The names of other companies, products or services referred to in this site (if any) may be the trade marks or trade names of their respective owners. Any unauthorised use of any of these trade marks or trade names is prohibited.

LAW Express Limited is the exclusive owner of this website and all copyright, database rights, patent rights and other intellectual property rights relating to this website and its content, documents, data, design, text, images, graphics, layout, functioning, software (including applets) and source code.

All rights to this website are reserved.

4. Grant of Licence

You are granted a non-exclusive, non-transferable licence to search this website and to view, download or print out one copy of any freely available page of this website, provided you do not remove or modify any copyright, notices, trade marks or other proprietary notices.

You are entitled to use an industry standard internet browser and internet connection only, operate (but not view or copy) the software used in the operation of our website for the purpose of searching this website and viewing the freely available contents of this site.

Grant of licence is subject to the condition of use; that you use this website and its contents strictly in accordance with the Agreement and all applicable laws and regulations and lawful purposes.

5. Restrictions

Use of this Website, including access, and any contents of the site not expressly permitted by Clause 3 above are prohibited, unless otherwise agreed by permission of and/or in writing or by electronic mail by LAW Express Limited.

Prohibited uses include and without limitation

i) any sale, rental, distribution, licensing of this site or your access to this site, and

ii) any publication, posting, framing, transmission, display, reverse engineering or modification of or creation of derivative works from this site.

6. Pricing

Prices, including all applicable taxes, for all services offered herein are set out at the appropriate pages throughout this website.

Payment for fixed price telephone legal advice or Annual Membership Schemes must be made in full either by payment on-line within the secure site specified or by direct contact with LAW Express Limited . Payments can be made by credit/debit card only. Services will not be provided until we have received confirmation of payment of these amounts.

Once payment confirmation is received, we will deliver the service in accordance with the Terms and Conditions contained within this website.

If we are unable to assist in a particular circumstance as outlined in Clause 1 (a) above and payment has been taken, we will refund all monies due and deemed payable by LAW Express Limited.

Any queries can be addressed to our After Sales Services on the number quoted in Clause 1(c) herein.

7. Cancellation

Once this Agreement has been concluded, you will have no right to cancel the contract in relation to Fixed Price Services and your payment in respect thereof will therefore be non-refundable in accordance with statutory regulations laid down in Regulation 13 of the Consumer Protection (Distance Selling Regulations) 2000.

8. Other Disclaimers

This site may include hyperlinks to other websites and are provided for your convenience only (if at all). We do not endorse any linked sites or accept any responsibility for the content of such sites.

Whilst we make reasonable effort to ensure that this website and its server are virus-free, we cannot guarantee that this is the case and it is recommended that you use your own virus-free protection software. We cannot accept responsibility for any loss or damage to computer systems as a result of a virus or any other effect upon downloading any information from this website.

You are responsible for the entire cost of any service, repairs or corrections required by you as a result of your use of this site.

Also we cannot guarantee that this site (including its contents) will be compatible with your computer configuration or browser or that your access to this website will be uninterrupted.

9. Data Protection

Your right to privacy is respected and we will treat all information relating to you in accordance with our Privacy Policy and Data Protection legislation as laid down and will ensure that your personal information is stored securely and will not provide it to any third parties.

By agreeing to this Agreement, you are consenting to the following:

i) We or any parties acting on our behalf, must store, host, transfer and otherwise process your information as described herein and you explicitly consent to us handling your personal information.

ii) Personal information that you supply may include sensitive information relating to religious or political beliefs, sexual orientation preferences, union membership or other matters etc and you again explicitly consent to us processing and handling such information accordingly.

10. Termination or Suspension

Maintenance or repairs may be carried out to this site from time to time. Access to the site can be terminated upon notice to you by email or by the withdrawal of this website. This Agreement will terminate and services you have already purchased, but have not received at date of termination/suspension, will be provided or, at our option, any monies paid in respect of services refunded (subject to any right of set off).

If we terminate this Agreement, you will cease all use of this webstie and its contents, except any rights of purchase you have accrued hereunder, will not be affected. Restrictions as set out in Clause 4 above will remain in effect after termination of this Agreement.

Any rights not expressly granted herein are reserved.

11. Law and Jurisdiction

Your use of this website and its contents will be governed by the laws of England and Wales and you submit to the exclusive jurisdiction of the courts of England in respect of any legal disputes relating to this Agreement.

This Agreement, in conjunction with our Privacy Policy, forms the entire agreement between you and LAW Express Limited in relation to your use of this website and the services available through it and supersedes any prior representations, inducements or agreements relating to its subject matter.

12. Complaints

If you have any questions, queries, complaints about services rendered, you may contact:

LAW Express Limited
10 The Sanctuary
Eden Office Park
Macrae Road
Ham Green
Bristol
BS20 0DD

Email: enquiries@lawexpress.co.uk
Tel: 08700 434 284
Fax: 08700 434 283

13. Definitions

'YOU' means the legal person entering this Agreement (whether an individual, a company or any other legal entity) and includes anyone reasonably appearing to us to be acting with your authority or permission.

'WE/US' means LAW Express Limited whose address is…..

'SERVICES' ,means the provision of telephone legal advice schemes, on a per calls basis or as an employee or member benefit or otherwise; Will drafting services; Counselling services; HR training and employment law seminars; and any other services now or at any time to be included within the LAW Express services range

'SUPPLIER' means the provision of a service by an outside third party appointed by LAW Express to provide such service.

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